While our online booking tools are first in their class, world21’s real power lies behind the scenes. Meet the Dashboard: an elegantly designed platform that has everything you need to manage your day-to-day and beyond.
world21 includes a comprehensive set of advanced reports to keep you on top of your accounting, bookings, and operations.
Whether you’re tracking t-shirt sales or yearly revenue, our downloadable reports provide everything you need to run your business.
Charge customers, save credit cards to use later, create refunds, and view your payouts all from your Dashboard. No need to use another system just to see how much is going to your bank account.
PLUS Use our mobile credit card readers to quickly run payments from your iOS device (with more options coming soon).
world21 runs on the same infrastructure trusted by Netflix, Airbnb, Lyft, Comcast, and millions of others. We have engineers on call 24/7 and are alerted immediately if anything needs attention.
Milliseconds after you make a new booking or charge a card, your data is already backed up and safely stored.
Your booking system is instantly searchable and backed up online. Why shouldn’t your waivers be too?
Powered by our friends at Smartwaiver and integrated into the Dashboard.
Introducing Price Sheets: a powerful way to control pricing and visibility for online, direct, and affiliate bookings.
Price Sheets were built with complex partner relationships in mind, so world21 can bring your existing affiliate and invoicing contracts online, no matter how they’re structured.
Print receipts and theater-style Boca tickets straight from your Dashboard, or let customers present their tickets on their phone.
Don’t let the check-in process slow you down: we have several different check-in methods to suit your style, including the option to scan QR codes with any mobile device.
Control what your users can see and do using detailed permission levels. By sharing or restricting access to parts of your Dashboard, you can keep your data safe while letting your users focus on what’s important to them.
PLUS Automatic audit logs for every change made, so you can track who did what, when.
Spend less time in the office and more time with your customers. Access the Dashboard using your mobile browser or our app for iOS—all the same features are available on both desktop and mobile.
Whether you call them affiliates, resellers, or partners, world21 has everything you need to manage your relationships with third parties.
PLUS We’ll set up your affiliates so they can create bookings directly from your Dashboard. It’s free and easy for them, and saves time for you.
Keep your customers updated with personalized email and text confirmations, or set up custom notifications for your staff members.
Automated reminders and follow-ups give you one less thing to worry about.
Hi there! This is a reminder that you are booked for a sightseeing cruise this afternoon.
Import your codes from Groupon, LivingSocial, or other discount sites. Or, let your customers buy digital gift cards and gift certificates.
Our Support team is here for you 24/7. Plus, we have an ever-growing online help center full of resources to help you learn at your own pace.
Look for the question mark icon in the Dashboard: it’ll take you right to a dedicated help page.
Whether you offer ATV rentals or zipline tours, world21 is designed for flexibility.
If you have a need, odds are we can handle it. If you have any questions about something not mentioned here, feel free to get in touch.